Warranty and Policy Info

 
Our Commitment To Quality!
 
We offer a 100% customer satisfaction guarantee on the quality of craftsmanship and function. If you are unhappy with your pipe when you receive it, you can return your unused pipe for an exchange or refund. Once you have smoked your pipe it is not refundable and only an exchange can be offered. Shipping charges are not refundable and shipping charges to return pipes are not covered by us.
 
Free 6 Month Warranty!
 
We offer a free no fault warranty for 6 months on any manufacturer defects or accidental breakage. After this time there is a small material charge to have bowls or stems replaced. $15.00 for a bowl and $10.00 for a stem. This ensures that you will be able to maintain your MacQueen Pipe for a lifetime.

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Pipe Care Tips

What is Briar?  Why is it used for making Tobacco Pipes?   Briar is so widely accepted as the finest wood for making tobacco pipes because of its...

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FAQs

Do you ship internationally? Yes we offer free worldwide shipping on orders over $50.00! There is a $5.00 worldwide flat rate shipping...

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Shop Tour

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What is a Churchwarden?

A churchwarden pipe is a tobacco pipe with a long stem. Some churchwarden pipes can be as long as 10 feet. Churchwarden pipes were reputedly named ...

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Contact Us

MacQueen Pipes 10607 Glendon Drive Komoka, Ontario N0L 1RO Canada Email: info@macqueenpipes.com    We would love to hear from you! Plea...

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